Returns & Exchanges 14 Day Return Policy
We pride ourselves on offering the highest quality merchandise. If you are not delighted with your purchase, return the unused item in its original condition within 14 days from order date for a full refund, less shipping costs. Items must be returned with the original tags attached and in new, unused, unwashed condition. No refunds will be give for sale merchandise. Final sale items are not returnable. Custom ordered items are also not accepted for returns unless damaged in which case we will remedy the situation and send your product back to you. Exchanges are gladly accepted.
How to return your item
1. Pack your merchandise in appropriate packaging. 2. Complete the Return and Exchange Policy form included in your shipment. Please write your order number on the form, along with the reason for the return. 3. Insure your package for the full value of the merchandise and return it to us using the delivery service of your choice. We are not responsible for missing or lost merchandise that is shipped to us. 4. Check your e-mail. We will notify you via e-mail once your return has been processed.
Exchanging Your Item
1. Please e-mail stashclothing.support@gmail.com to arrange for an exchange. We will process your return and place an exchange order on hold in your name. 2. Pack your merchandise in appropriate packaging. Insure your package for the full value of the merchandise. We are not responsible for lost or missing items. 3. Complete the Return and Exchange Policy form included in your shipment. Please write your order number on the form, along with the reason for the return. 4. Insure your package for the full value or the merchandise and return it to us using the delivery service of your choice. 5. Check your e-mail. We will notify you via e-mail once your return has been processed. 6. Once your package is received, we will apply the credit from your return to your new order and ship it to you. You will receive an e-mail containing the shipment tracking number when your new order is shipped.
Send Returns to:
Attn: Returns StashClothing.com 3325 W. Ali Baba Ln #618 Las Vegas, NV 89118
We are currently in the process of providing pre-paid return labels with all purchases. Those will be available as soon as possible.
Returning Your Item
We will notify you via e-mail once your return processed. This can take up to 7 days. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction and credit your account. Please allow 30 days for us to credit your card.
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